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The industry confronted old ghosts in 2018 as it defended itself against a documentary and crammed for regulatory changes.
November 26, 2018
By: Michael Barbella
Managing Editor
“That’s the past for you. Not only does it come back at the most unexpected, and inconvenient, times but it’s set in stone.” — Jeffrey Deaver, “Edge” If only the past remained in its rightful spot. Life would be considerably different then—remarkably easier and infinitely more pleasant. Fewer regrets, too. But the past rarely behaves as it should. More often than not, the days gone by find their way back to the present, infecting the here and now with unresolved matters and complicating the lives of its previous acquaintances. The past, unfortunately, can never truly be left behind. The medtech industry learned this valuable life lesson the hard way in 2018 as it confronted various ghosts of yesteryear: IBM, for example, instituted layoffs at its Watson Health unit as the company struggled to meet the hype over its Jeopardy!-winning supercomputer, once touted as a medical messiah. “Watson can read all of the healthcare texts in the world in seconds,” John E. Kelly III, Ph.D., IBM senior VP, Cognitive Solutions and IBM Research, told Wired in 2011. “And that’s our first priority, creating a ‘Dr. Watson,’ if you will.” The good “doctor,” however, is still in training. The past also haunted Boston Scientific Corp., forcing the multinational firm to defend its prior sourcing practices for transvaginal mesh implant material against allegations of wrongdoing from a “60 Minutes” report. Similarly, the U.S. Food and Drug Administration faced backlash from a vitriolic Netflix documentary questioning its long-standing 510(k) device approval process and its close ties with industry. Meanwhile, medtech companies became the victim of their own procrastination as they raced against the clock to comply with various regulatory changes before their respective deadlines. To gain some perspective on these hauntings and medtech’s other defining moments of 2018, join Medical Product Outsourcing on its annual stroll down memory lane. It’s worth the trip—if only for the opportunity to visit the past in its natural habitat. End of the Line for Theranos There’s a special name reserved exclusively for people like Elizabeth Holmes. There are many, actually, depending on the source: manipulator (media company OZY, among others), pariah (Vanity Fair), criminal (tech investor), con artist (CNBC personality Jim Cramer), master puppeteer (Wired), fraud (U.S. Securities and Exchange Commission), and liar (practically universal). Talk about a fall from grace. Just a few years ago, Holmes was on top of the business world, gracing magazine covers and garnering considerably different monikers—role model (Inc.), “the next Steve Jobs” (various publications), and “like a monk” (from iconic realist Henry Kissinger)—for developing a faster, cheaper, and more accurate way of testing blood. At the apex of her celebrity, the Stanford University dropout-turned-self-made-billionaire scored raves from both The New Yorker and Wired (the latter gushed over the “mind-blowing” implications of her work), was named to Time’s “100 Most Influential People” list in 2015, and secured a spot on Vanity Fair’s New Establishment List (2015). Indeed, Holmes’ fairy tale-like existence seemed destined for a storybook ending. But then came along real-life Big Bad Wolf John Carreyrou, a Wall Street Journal investigative reporter who stormed Holmes’ illusory castle and blew down her empire. Carreyrou spent three years peeling back the layers of lies surrounding Holmes and Theranos, the Silicon Valley startup that promised to revolutionize the blood testing industry through technology that could diagnose disease from a few small drops of finger-pricked blood. Holmes once described the innovation as “the most important thing humanity has ever built,” but there was no magic to be had in Theranos’ invention, for it was dangerously flawed and produced erroneous results. Rather than admit failure, however, Holmes exaggerated Theranos’ blood analyzation capabilities, claiming the firm’s testing device could perform 240 assays when it could really only carry out 15, the Journal claimed. The vast majority of tests, Carreyrou wrote, were performed on commercial machines purchased from other companies. That wasn’t the only exaggeration, though. The deceit at Theranos was so far-reaching that almost nothing about Holmes or the company proved true in the end. “I believe this is a woman who started telling small lies soon after she dropped out of Stanford, when she founded her company, and the lies became bigger and bigger,” Carreyrou told Vanity Fair over the summer in promoting his new book, “Bad Blood: Secrets and Lies in a Silicon Valley Startup.” “I think she’s someone that got used to telling lies so often, and the lies got so much bigger, that eventually, the line between the lies and reality blurred for her.” Maybe, but that line was crystal clear to federal prosecutors, who in June indicted Holmes and her second-in-command, former president and COO Ramesh “Sunny” Balwani, on conspiracy and wire fraud charges. Each face a decades-long prison term if convicted, with potentially more than $1 million in fines and victim restitution. The 11-count indictment accuses Holmes and Balwani of exaggerating Theranos’ technology and finances to attract venture capital. The allegations specifically outlined in the indictment mirror those contained in a March SEC complaint that dethroned Holmes and blacklisted her in business circles (she settled the SEC charges without admitting wrongdoing by paying a $500,000 penalty, surrendering most of her Theranos stock, and accepting a 10-year ban on corporate board service; Balwani, meanwhile, maintains his innocence). Both the indictment and SEC complaint outline the astounding tales Holmes and Balwani spun to maintain the Theranos facade: Among the works of fiction was a yarn about the firm’s technology being used on Afghanistan battlefields and U.S. military medevac helicopters; as well as fables about a billion-dollar revenue forecast, validations from multinational pharmaceutical companies, and U.S. Food and Drug Administration approval exemption. “Holmes and Balwani devised a scheme to defraud doctors and patients, through advertisements and marketing materials, through explicit and implicit claims concerning Theranos’s ability to provide accurate, fast, reliable, and cheap blood tests and test results, and through omissions concerning the limits of and problems with Theranos’s technologies,” the indictment states. “Based on these representations, many hundreds of patients paid or caused their medical insurance companies to pay Theranos…for blood tests and test results, sometimes following referrals from their defrauded doctors.” Though she tried, the indictment and its charges made it virtually impossible for Holmes to salvage her rapidly crumbling narrative. The former tech wunderkind resigned as CEO the day the June 14 indictment was returned (she remained board chairman), and the company itself formally dissolved in mid-September, ceding its patents to global investment management firm Fortress Investment Group LLC. The Fortress deal followed a failed attempt to save Theranos; over the summer, investment bank Jefferies Group LLC shopped around for a buyer on the company’s behalf but not surprisingly was unable to find a willing customer. With its days numbered and perhaps realizing the error of its ways, Theranos incorporated a final act of contrition into its liquidation agreement, giving Fortress its intellectual property as reparation for a $100 million loan from last December, and using its remaining cash (roughly $5 million) to pay back creditors. Investors, however, received nothing but a copy of the dissolution certificate for tax loss purposes—a token, of sorts, for abetting Silicon Valley’s largest fraud. But more importantly, the certificate serves as a costly lesson to stakeholders who gullibly succumb to the spells of Valley startup founders without performing their due diligence (Theranos investors collectively lost nearly $1 billion). “There is a myth in Silicon Valley around founders, the greatest culprit of which is Steve Jobs,” Carreyrou said in a September media interview for his book. “He has been turned into such an icon and hero of American capitalism that it has created the myth of the startup founder who can see around corners and do no wrong. It has created this culture of incredible entitlement and magical thinking among startup founders in the Valley. I certainly believe there has been an evolution in the way the American press covers Silicon Valley, but I am not sure people’s values in the Silicon Valley echo chamber have changed. Time will tell.” Chances are, the Valley hasn’t written its last fairy tale. Read more: http://bit.ly/YIR1850
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