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Combined business will service expanded customer base of Personal Emergency Response System.
May 5, 2021
By: Sam Brusco
Associate Editor
Connect America.com signed an agreement to acquire Philips’ Aging and Caregiving (ACG) business, which offers the Lifeline Personal Emergency Response System (PERS) and senior living solutions with 24/7 access to trained care specialists, and digital solutions that help caregivers stay connected and coordinate their loved one’s needs. North American subscribers of both Connect America and ACG will benefit from expanded service offerings and new innovations in connected care. Subject to regulatory approvals, the deal is expected to close in the weeks ahead, and Philips will maintain an equity stake in the company. Connect America provides medical alert systems in North America with technology solutions that help aging individuals and vulnerable populations feel safe and connected without losing independence. By adding the ACG business, Connect America will further leverage its strength in innovation and technology solutions to serve stakeholders in the PERS market in both the consumer and healthcare segments. Detroit-based Rockbridge Growth Equity remains the lead investor and will continue to provide strategic support for Connect America. “Connect America and Philips ACG’s shared commitment to supporting the aging journey for our subscribers and caregivers, as well as our highly complementary offerings make this acquisition a very exciting opportunity to expand our impact and better serve our subscribers,” Janet Dillione, CEO of Connect America told the press. “Philips ACG has been an experienced provider of digital caregiving, monitoring, and senior living solutions for more than 35 years, offering a connected data-driven ecosystem to customers across North America. Together as one team, we will deliver an unmatched, state-of-the-art health management platform.” “Both Philips ACG, with its Lifeline Personal Emergency Response services, and Connect America have a rich history of innovation and delivering customer value. Our joining forces will bring two market innovators together to provide exciting new opportunities for our employees, subscribers, and healthcare network partners,” said Derek Ross, business leader of Philips ACG. “Connect America’s mission is to help to address some of the most serious challenges facing patients and providers. Acquiring Philips’ ACG business will allow us to expand our ability to serve our subscribers and partners by bringing additional connected care products and services to individuals and caregivers throughout North America,” said Richard Brooks, president, Connect America Healthcare. “Philips ACG subscribers and providers will benefit from our web-based platform that enables clinicians to better manage chronic conditions and educates individuals on how to better monitor their own health.” “This acquisition solidifies Connect America’s position in shaping the future of the connected health space and the innovative, value-added solutions that can be delivered to our customers. We are excited for the opportunity to grow our technology offerings and expand our geographic coverage in both the U.S. and Canadian markets,” added Dillione.
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