Synapse Health Names New Chief Financial Officer

Citing his expertise in finance and the durable medical equipment (DME) ecosystem, Synapse Health has appointed Jay Shah as chief financial officer (CFO).

“Jay’s strong business acumen and hands-on experience in the DME industry make him an exciting addition to our growing leadership team,” Synapse Health Co-Founder/CEO Cory Roberts said. “Having someone of his caliber join our mission to improve the DME experience for patients, prescribers and DME providers underscores the power and promise of our unique, tech-enabled model. He will be a key leader in our efforts to transform the DME industry toward value-based care.”

Shah has more than 20 years of experience managing global teams and spearheading major corporate initiatives. Most recently, he served as CFO at Integra Partners, a DME services company, where he developed advanced analytical tools to achieve efficiency. Before that, Shah held several leadership roles at American Express Company, including vice president and CFO, global commercial payments, where he supervised operating results across the United States, Canada, and Latin America. He also served as vice president and CFO at Global Prepaid Group and Global Real Estate Group.

Shah earned an MBA from Case Western Reserve University and is a chartered accountant with an undergraduate degree in finance and accounting from the University of Mumbai.

“Joining Synapse allows me to leverage the lessons I’ve learned in the DME space to advance a more streamlined, patient-centered experience for all stakeholders,” Shah stated. “I look forward to supporting the expansion of our DME provider network and finding new ways to foster mutually beneficial partnerships across the industry. The data is clear: there’s tremendous potential to improve outcomes and satisfaction across the board, and I’m proud to be part of a team dedicated to meaningful, industry-wide transformation.”

Synapse Health brings technology-driven innovation to the durable medical equipment (DME) industry. Focused on accelerating the transition to value-based care, Synapse equips prescribers, health plans, and DME provider partners with patient-centered solutions that enable a better, more efficient DME experience. As both an advocate and partner, Synapse works collaboratively across the industry, championing the role of DME providers in this evolving landscape.