Together Medtronic and Covidien are working to improve how healthcare addresses the needs of more people, in more ways and in more places around the world. As one company, we can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. This is the ideal opportunity to join us, and be part of our commitment to the health of others.
We know the combined resources of Medtronic and Covidien will be transformative, creating new methodologies and new opportunities. Whatever your specialty or ambitions, you can make a difference at Medtronic – both in the lives of others and your career.
Medtronic is a $27.8b company with 85,000+ employees in more than 160 countries.
Position Description
Provide detailed technical support for peripheral products and procedures to a wide range of clinical base including physicians, nurses and technicians. Support sales representatives with coverage for critical cases, primarily focused on cases with physicians that require technical support on the safe and effective use of our products.Position Responsibilities
• Provide clinical and technical support as well as education to Medtronic customers in the area of PAD treatment.• Receive direction from the Sales Reps and District Managers on cases and physicians that require technical support and expertise.
• Educate and provide information regarding clinical results and the clinical efficacy of our full bag portfolio.
• Support regional sales strategy; working with sales representatives and managers to achieve business plans. This may include inventory support, technical case support, and compliant market development activities. Strong direction should be provided by the sales representative and the district manager.
• Demonstrate flexibility in scheduling to be able to provide last minute technical case support where the organization or customers require it.
• Provide education and support to CVG sales and clinical counterparts on peripheral products and partner within the team and CVG to share and leverage best practices.
• Support all BU activities including but not limited to; training, PO collection and inventory management.
Basic Qualifications
Associate degree with 3+ years clinical, interventional/cath lab experience OR Bachelor degree with 2+ years of clinical, interventional/cath lab experienc.Desired/Preferred Qualifications
• Thorough working knowledge of medical terminology, medical procedures and the medical device industry• Excellent customer service skills
• Excellent interpersonal, written and verbal communication skills
• Effectively build and maintain positive relationships with peers and colleagues across organizational levels
• Strong project management skills and experience coordinating programs
• Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
• Strong work ethic in accomplishing objectives of the position
• Expertise with Microsoft Outlook, Excel, Word and PowerPoint.
• If the final candidate has 5+ years clinical, interventional or cath lab experience with an Associate degree or 3+ years clinical, interventional or cath lab experience with a Bachelor’s degree, the position may be filled at the Senior Clinical Specialist Level
• If the final candidate has 7+ years clinical, interventional or cath lab experience with an Associate degree or 4+ years clinical, interventional or cath lab experience with a Bachelor’s degree, the position may be filled at the Principal Clinical Specialist Level
• If the final candidate has 9+ years clinical, interventional or cath lab experience with an Associate degree or 5+ years clinical, interventional or cath lab experience with a Bachelor’s degree, the position may be filled at the Senior Principal Clinical Specialist Level
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.• While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers.
• Ability to travel domestically over 50% by automobile, plane or other forms of transportation
• Lifting/carrying 20 pounds
• Sit/stand walk 6-8 hours day
• Operate moving vehicle.
ENVIRONMENTAL EXPOSURES:
• Must be able to wear all required personal protective equipment (PPE)
• Ability to work in Cath Labs and achieve vendor credentialing
Must have a valid driver’s license in state of residency and active vehicle insurance policy
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
