EPIC Technologies Takes Top Honors in Service Excellence Awards
NORWALK, Ohio--EPIC Technologies won the top award for companies with sales of $101 million to $500 million in the 2012 Service Excellence Awards (SEAs) for Electronics Manufacturing Services (EMS) providers. The awards program was sponsored by Circuits Assembly magazine and recognized EMS companies that received the highest customer service ratings as judged by their own customers. The ceremony was held on Feb. 28, at the IPC APEX Expo in San Diego, California.
Over the prior three years, EPIC had consistently swept the individual service categories winning awards for Responsiveness, Dependability/Timely Delivery, Manufacturing Quality, Technology and Value in the category for EMS companies with revenues between $101 million to $500 million.
"Moving from our history of winning all five individual service categories to winning the highest award in our category is both a great honor and tribute to our team’s focus on continuous improvement. It is clear that our customers value our continuing focus on Lean Sigma and the added investments we have made in product development support. We look forward to continuing to demonstrate leadership in both our business model and our commitment to customer service,” said Bhawnesh Mathur, EPIC’s CEO.
EPIC Technologies, LLC is a premier specialty electronics engineering and manufacturing company in the high-mix, low-to-medium volume segment of the EMS industry. EPIC's services consist primarily of the manufacture of complex printed circuit board assemblies and complete systems integration. EPIC provides turnkey services including board layout, test development, prototype testing, printed circuit board assembly, and box build to customers in the medical, energy, communications, industrial equipment and automotive markets. Contributing to EPIC's success has been the Company's robust quality operating system, supply chain management, and adherence to lean manufacturing principles. The Company has manufacturing plants in Norwalk and Lebanon, Ohio; and Juarez, Mexico.
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