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Compensation Not Specified
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Required Education None
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Required Experience Less than 1 year
Job Details
Requisition ID 2794BR Job Title MAKOplasty Sales Specialist - Sacramento Group Orthopaedics Division Reconstructive Business Function Field Service and Support Country United States State/Province FL City Fort Lauderdale Employment Category Full Time Percent Travel Required Up to 40% Shift 1st About Stryker Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including reconstructive, medical and surgical, and neurotechnology and spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries. Job Description / Information MAKOplasty Sales Specialist Position Description Provides clinical sales support to all end users and provides on-site guidance and assistance during surgical procedures. Drives continuous account growth of the clinical base by working with key hospital staff, thought leaders and referring doctors in territory to develop a referral base and increase procedural/implant volume. Drives case volume and site growth by translating clinical benefits of MAKOplasty into the economic benefits. Obtains purchase orders for products consumed during surgical procedures and maintains and tracks consigned inventories of company's products. Provides training, ongoing in-services, and customer education to assigned account(s). Provides feedback on product design to improve performance and customer satisfaction. Partners with Account Executives and other cross functional teams in selling the clinical benefits of the company’s products. PRIMARY Responsibilities •Provides surgeons and operating room staff with training and Clinical/Technical support in the operation of the company's robotic arm applications, associated equipment and instruments to insure ideal placement and precision •Uses proprietary software to prepare pre-operative CT scans for use in conjunction with the company's RIO/ Robotic Arm Interactive Orthopedic System, assists surgeon in preoperative implant planning, implant sizing and positioning •Provides complete reports and associated metrics to management, direct supervisor and company's regulatory department detailing case reviews, services performed and recommendations for product, documentation and methodology improvements Maintains and controls local MAKO consigned equipment, instrument, implant and disposables inventories, processes sales orders and provides forecast input to District Sales Manager. •Supports company road-show demonstrations and 'Showsite' visits to provide potential customers with opportunity to see product in use and appreciation of clinical value •Trains physicians and hospital personnel, including OR staff, radiology and central sterile processing on the use of the RIO System, accessories, disposables and implants •Provides prompt and accurate complaint reports per the requirements of MAKO’s quality system •Solves product problems for customers in an expeditious manner •Provides case coverage at unassigned accounts as needed Additional Responsibilities •At the direction of the Territory Sales Manager supports the development and execution of the sales plan as well as grow the utilization of the RIO system by increasing volume with current and potential surgeons. •Actively sell the clinical benefits of the products, and build strong, positive relationships with key surgeons and OR staff at targeted accounts. •Collaborates with Territory Sales Managers and Marketing to increase public awareness. •Is timely and accurate with all administrative tasks including entering notes into the Company’s CRM system, and all other business reporting requirements Minimum Qualifications Qualifications/Requirements •Bachelor’s degree with a minimum of 1 year experience; combination of experience and education is acceptable. •Proven track record in sales, preferably with a surgical device company (Orthopedic preferred) •Ability to work in a team oriented environment with excellent interpersonal and communication skills •Knowledge of the Operating Room environment required •Ability to operate a PC and use Windows based software, technically savvy •Self-motivated /directed, detail oriented and a proven history of ability to make independent decisions in a fast-paced, dynamic business environment •Must maintain current credentials as required by MAKO Surgical Corp. and clinical sites (i.e. EHS training, vaccination requirements, HIPAA certifications, etc.) •Must maintain current driver’s license. Travel may vary 40% up to 75% depending on assignment