Charles Sternberg, Associate Editor10.10.23
Best Buy will soon offer a convenient way for eligible customers to get prescription continuous glucose monitoring systems (CGMs) delivered right to their home.
Facilitated by Wheel, a virtual care platform focused on delivering consumer-centric care and HealthDyne, a pharmacy technology provider, Best Buy will sell the Dexcom G7 Continuous Glucose Monitoring System to eligible customers through its website, where they will be brought to its new platform to complete the process. Leveraging the Salesforce platform, Best Buy is selling glucose monitors via a site powered by Commerce Cloud.
With more CGM system options aimed to come soon after launch, this is the first time Best Buy will offer prescription based medical devices to its customers.
Through its health and wellness categories, Best Buy makes it easy to purchase any of its thousands of carefully curated technology products. And with the new CGM offering, Best Buy is making the process of purchasing a CGM easier, too.
Although not available at launch, Best Buy’s goal is to soon allow those with an existing CGM prescription from their own physician to be able to upload that prescription into their profile and have the device sent to them.
Best Buys says it will not be able to accept insurance payment for CGM systems at launch; customers with HSA/FSA/HRA funds may be able to be reimbursed for their purchase.
Facilitated by Wheel, a virtual care platform focused on delivering consumer-centric care and HealthDyne, a pharmacy technology provider, Best Buy will sell the Dexcom G7 Continuous Glucose Monitoring System to eligible customers through its website, where they will be brought to its new platform to complete the process. Leveraging the Salesforce platform, Best Buy is selling glucose monitors via a site powered by Commerce Cloud.
With more CGM system options aimed to come soon after launch, this is the first time Best Buy will offer prescription based medical devices to its customers.
Why CGMs?
The CDC reports that more than 10% of the U.S. population has diabetes. With the demand for CGM growing over the past few years, using devices like Dexcom G7, means no fingersticks, real-time glucose monitoring and the ability to make smarter decisions about controlling diabetes.Through its health and wellness categories, Best Buy makes it easy to purchase any of its thousands of carefully curated technology products. And with the new CGM offering, Best Buy is making the process of purchasing a CGM easier, too.
How It Works
Once available, customers looking for Dexcom G7 can find it on Best Buy’s website, where they will be brought to the brand’s new platform by clicking “Get Started,” or can visit Wellness.BestBuyHealth.com to begin the process with Wheel and determine eligibility. If approved, the prescription will then be processed by HealthDyne and the device will be sent to the consumer’s home.Although not available at launch, Best Buy’s goal is to soon allow those with an existing CGM prescription from their own physician to be able to upload that prescription into their profile and have the device sent to them.
Best Buys says it will not be able to accept insurance payment for CGM systems at launch; customers with HSA/FSA/HRA funds may be able to be reimbursed for their purchase.